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FAQ

  • Q Are you a factory or trading company?

    A We are a factory and belongs to Qingdao Xinguangzheng Group. We can provide one-stop   service for our customer. And you can get the best price and competitive price.
  • Q How can you get a quotation for your projects? 

    A You can contact us by email, phone, TradeMessenger, WhatsApp, Skype, Viber and so on 24*7 and you will get reply within 8 hours. 
  • Q Do you accept container loading inspection?

    A You are welcomed to send an inspector, not only for the container loading, but any time during the production time.
  • Q Do you offer designing service for us?

    A Yes, we could design full solution drawings as your requirements. They use software such as Auto CAD, PKPM, MTS, 3D3S, etc.
  • Q what is the terms of payment?

    A Payment: L/C or by T/T(30% prepaid as deposit, the balance 70% before shipment)
  • Q What is the delivery time?

    A Delivery time depends on order quantities. In general, the delivery time to the nearest seaport in China will be 30 days after receiving the deposit.
  • Q How long can the space frame be used?

    A The use life of the main structure is the designed used life, that is 50-100 years (standard request of GB).
  • Q Is your price competitive compared with other companies? 

    A Our business objectives are to give the best price with same quality and best quality with the same price. We will do everything we can to reduce your cost and guarantee you get the best product that you paid for. 
  • Q Can you send engineers or whole team to install my project? 

    A We will give detailed installation drawings and video for free. We could dispatch installation engineers as installation director or a team upon request.